Coverage for your instruments - protect your investment

Instruments commonly need service or repairs

No matter how hard you try, from time to time your instruments will likely need some extra attention from a professional repair technician. While many directors and our Scholastic Reps can occasionally take care of minor adjustments, musical instruments should be handled by pros when it's time for annual cleaning, adjustments for best playing, or major repairs in case of accidental damage. When you rent your instrument from Gift of Music, you won't have to worry about potentially expensive repair bills.
See how you are covered below with our RAMP and CC plans

Our Repair And Maintenance Plan (RAMP) means your instrument is always in good condition

RAMP is included in all instrument programs at NO ADDITIONAL COST!  RAMP provides standard upkeep required to keep your rented instrument in playing condition. This includes adjustments and minor repairs. In many cases, our repair technicians will visit schools and can make minor repairs on site. If the repair requires a trip to our shop, we have fast turnaround times and can get the instrument back to your school quickly.If you have a rental instrument from Gift of Music Instruments and need to have our repair shop check it out, simply submit a request below.

RAMP is included in every instrument program at no additional monthly cost for as long as you are making monthly program payments.RAMP coverage ends upon completion or termination of rental agreement. 
Basic repairs and adjustments to the instrument. Basic repairs are described as something that can be repaired quickly (1 hour or less) by a qualified repairtechnician. Examples of a minor repair include, but aren’t limited to:Replacement of a pad or key adjustments on a woodwind instrument.Minor valve or slide repairs on a brass instrument.Removal of minor cosmetic dents or dings.Minor adjustments or repairs to percussion, orchestral, or string instruments.
Full re-pads or “overhauls” on woodwind instruments due to exposure to water or lack of care by the student.Serious dents, cracks, or other damage that occur by any means.Loss, theft, or destruction of the instrument or any accessories.Damage to or destruction of the instrument case.Replacement of reeds, strings, drumheads, drum sticks/mallets, bows, valve oil, cork grease, woodwind mouthpieces/ligatures and other “consumables” that are designed to wear out/run out as part of using the instrument.Any repair or adjustment after you pay off the instrument in full and take ownership of it, and program payments cease.Any damage that is caused by neglect or misuse of the instrument.
Maintain and clean the instrument as instructed by the manufacturer, director, teacher, etc.Promptly report any problems to The Gift of Music Foundation.Account must be current. RAMP protection is not in effect any time account is past due for any reason.

Optional Comprehensive Coverage protects you completely

Comprehensive Coverage (CC) protects your instrument against any loss, theft, or catastrophic damage (Limitations apply).It’s an affordable way to be worry free. If your instrument is lost or damaged it will be replaced with no charge.  Compared to the potential cost of replacing an instrument, the peace of mind is invaluable. There’s a reason nearly 100% of our renters elect the Comprehensive Coverage option.$6/month (Partner Program) | $3/month (Reduced Program)
This optional coverage plan that protects against loss, theft, or major damage to the instrument while program payments are being made.Accounts must be in good standing with no unpaid monthly payments to useCoverage must be elected at the time of rental.
Major accidental damage repairs above RAMP coverage. Replacement of the instrument in the case of loss, theft, or damage beyond repair.
Any damage that is caused by neglect, misuse, or abuse of the instrument.Any repair or adjustment after you pay off the instrument in full and take ownership of it, and program payments cease.Replacement of reeds, strings, drumheads, drum sticks/mallets, bows, valve oil, cork grease, woodwind mouthpieces/ligatures and other “consumables” that are designed to wear out/run out as part of using the instrument.
In the case of loss or theft, renter must submit a copy of a police report showing all identifying instrument information such as: Tag #, SerialNumber, Asset #, Instrument type, brand, and model, etc.In the case of damage beyond repair/destruction, instrument must be returned to The Gift of Music.What We Will Do:After proper documentation (police report, any other forms required) has been received, we will repair the current instrument or replace theinstrument with either a new or nearly new instrument of the same or similar make, model, and condition (at our discretion).Existing balance remaining, and rental agreement terms would remain in effect.
Monthly Coverage payments are added to the program payment and are due each month. Coverage cannot be added after the rental agreement begins. Monthly payments do NOT apply toward the purchase price of the instrument.All decisions concerning damage, needed repairs, and whether to repair or replace instrument are solely at the discretion of The Gift of Music.We reserve the right to deny a claim under Comprehensive Coverage if misuse, abuse, or neglect of the instrument is suspected or substantiated. We may also refuse a claim if fraud is suspected or substantiated.A maximum of one (1) full-replacement claim may be made under the Comprehensive Coverage during the rental agreement period per instrument.

Comprehensive Coverage for Instruments You Own

If you currently own or will soon complete a Rent-To-Own agreement from Gift of Music, we proudly offer our popular Comprehensive Coverage plan as an annual plan you may purchase at any time. 

 

Just like the coverage on our rented instruments, Comprehensive Coverage protects your instrument against loss, theft, or catastrophic damage (Limitations apply). It’s an affordable way to be worry free. If your instrument is lost or damaged it will be replaced with no charge.  Compared to the potential cost of replacing an instrument, the peace of mind is invaluable.  Some limitations apply. The instrument must be inspected by our Repair Center and determined to be in good playing condition and free of damage or excessive wear. Charges may apply to bring the instrument to good playing condition before coverage can begin.

 

Our Annual Comprehensive Coverage plan is just $80 per year and can be enrolled at any time.  See what is covered below and complete the form to request enrollment in our Comprehensive Coverage Annual Plan today.

This optional coverage plan that protects against loss, theft, or major damage to the instrument while currently enrolled in the plan. Annual payment must be paid in advance and can be renewed annually .

Everything that is in our regular RAMP program, as well as major accidental damage repairs above RAMP coverage. Replacement of the instrument with an instrument of similar age, quality, and condition in the case of loss, theft, or damage beyond repair. Full replacement is limited to one (1) full replacement of any instrument during the lifetime of customer relationship.

Any damage that is caused by neglect, misuse, or abuse of the instrument. Any repair or adjustment after you pay off the instrument in full and take ownership of it, and program payments cease.Replacement of reeds, strings, drumheads, drum sticks/mallets, bows, valve oil, cork grease, woodwind mouthpieces/ligatures and other “consumables” that are designed to wear out/run out as part of using the instrument.

In the case of loss or theft, renter must submit a copy of a police report showing all identifying instrument information such as: Tag #, SerialNumber, Asset #, Instrument type, brand, and model, etc. In the case of damage beyond repair/destruction, instrument must be returned to The Gift of Music. In the case of repairable damage, instrument msut be evaluated in person at Gift of Music Instrument Repair center, and a detailed work order prepared and approved.

 

What We Will Do: After proper documentation (police report, any other forms required) has been received, we will repair the current instrument or replace the instrument with either an instrument of  similar age, make, model, and condition (at our discretion).Existing balance remaining, and rental agreement terms would remain in effect.

Annual payment are added to the program payment and are due each month. Coverage cannot be added after the rental agreement begins. Monthly payments do NOT apply toward the purchase price of the instrument.All decisions concerning damage, needed repairs, and whether to repair or replace instrument are solely at the discretion of The Gift of Music.We reserve the right to deny a claim under Comprehensive Coverage if misuse, abuse, or neglect of the instrument is suspected or substantiated. We may also refuse a claim if fraud is suspected or substantiated.A maximum of one (1) full-replacement claim may be made under the Comprehensive Coverage during the rental agreement period per instrument.

Get started by requesting enrollment in our Comprehensive Coverage Annual Plan